Privacy policy

DigiForm BV, located at Geerdegemdries 13, 2800 Mechelen, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:
Geerdegemdries 13,
2800 Mechelen

Personal data that we process

DigiForm BV processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

  • First and last name

  • Adress details

  • Company name

  • VAT number

  • Telephone number and/or mobile phone number

  • Company or VAT number

  • E-mail address

  • IP address

  • Other personal data that you actively provide e.g. by creating a profile on this website, in correspondence and by telephone

  • Location details

  • Details of your activity on our website & web app

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at and we will delete this information.

For what purpose and on what basis we process personal data

DigiForm BV processes your personal data for the following purposes:

  • Allowing you to create an account.

  • Using our web application to view, manage and create waste transport documents

  •  DigiForm BV also processes personal data if we are legally obliged to do so, such as data we need for our tax return as well as relevant information collected in DigiForm’s web app in the context of waste transport documents.

Automated decision-making

DigiForm BV does not use automated decision-making.

Hoe lang we persoonsgegevens bewaren

DigiForm BV does not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data are collected. We use the following retention periods for the following (categories of) personal data: 7 years. This period is the minimum retention period established with regard to waste identification documents determined by the VLAREMA of Ovam.

Sharing personal data with third parties

DigiForm BV does not sell your data to third parties and will only provide them if this is necessary to implement our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. DigiForm BV remains responsible for this processing.

Cookies, or similar techniques, that we use

DigiForm BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. DigiForm BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser’s settings. See here for an explanation.

You can find an overview of our cookies in our cookie policy:

Viewing, correcting or deleting data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by DigiForm BV and you have the right to data portability. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. DigiForm BV would also like to inform you that you have the option of submitting a complaint to the national supervisory authority, the Personal Data Authority. You can do so via this link.

How we secure personal data

DigiForm BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via